About Edify ITSM, Inc.
Edify ITSM, Inc. was established by Ken Wendle, FSM, an internationally known and respected leader in the adoption and growth of and recognized expert in ITIL® and ITSM best practice.
About Ken Wendle
Ken is distinguished by his credibility, pragmatic experience and advice on Service Management excellence and dedication to the ITSM profession.
- Recipient of the HDI 2016 Ron Munns Lifetime Achievement Award
- Recipient of the itSMF USA 2007 Lifetime Achievement Award
- ITIL® V3 Expert Certification and all Intermediate Certifications (Lifecycle, Capability, MaLC)
- Accredited course instructor
Areas of strength:
Intimate, in-depth understanding of ITIL® and ITSM and business benefits
Charismatic, articulate, original, experienced and popular industry speaker
Strong written and verbal communication skills
Industry recognition and credibility, extensive personal network
Practical, real-world I.T. and business experience
Skilled, experienced and effective instructor
Creative, genial sense of humor
Confidence in executive dialogue
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